Automotive Authority Reviews
(Rated by 3 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Shipping & Delivery5.0
- Return Policy5.0
- Customer Service4.0
Recent Customer Reviews (3)
Benedetta Milano
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Jacqueline Gonzalez
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Jennifer Tilton
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Automotive Authority Pros & Cons
Pros
1
Thorough Work: Automotive Authority LLC is known for its thorough and well-explained work, with many customers praising the honesty and transparency of their repairs.
2
On-Time Service: The company is often commended for its quick and on-time service, with some customers even receiving rides to and from their locations while their cars were being serviced.
3
Honesty and Integrity: Customers appreciate the honesty and integrity of the staff, who clearly explain what needs to be done and do not hide any issues.
4
Professional Technicians: The company employs well-trained technicians with years of combined expertise, ensuring high-quality service.
CONS
1
Customer Complaints: There have been customer complaints about the quality of products, with one customer experiencing issues with ignition coils that did not work as expected and receiving no response from the company.
2
BBB Rating: Automotive Authority LLC is not BBB accredited and has a low customer review rating on the Better Business Bureau, with only one customer review available.
3
Return Policy Issues: There have been reports of difficulties in returning products, with customers experiencing delays and lack of response from the company.
Automotive Authority Features and Benefits
Features
High-Quality Products
Designed to provide protection, comfort, safety, style, and enhanced performance for various vehicles including cars, trucks, SUVs, RVs, golf carts, ATVs, and more.
Affordable Prices
Committed to providing high-quality products at affordable prices, making it a one-stop shop for all automotive needs.
Wide Product Range
Offers a variety of automotive parts and accessories such as decals and graphics, trims and moldings, vinyl wraps, lighting, gauges, and electronics.
Fast Shipping
Most orders ship the same day as purchase, with free shipping to the customer's door.
Customer Satisfaction
Focuses on providing the best possible customer service and shopping experience, aiming for 100% customer satisfaction.
Return Policy
Allows returns within 7 days of delivery, with a return authorization number required. Items must be in new, unused condition, and shipping and handling charges are non-refundable.
Customer Reviews
Has an overall rating of 4.5/5 stars based on customer reviews, indicating high satisfaction with online shopping experiences.
Discounts and Coupons
Offers various discount codes and coupons, providing customers with significant savings opportunities.